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RUCKUS Support Issues

26th March 2023 8am PST (UTC -7) : Currently we are experiencing technical difficulties with portal and phone communications. For urgent or important issues please use the "Chat now" feature on the right side of the https://support.ruckuswireless.com...

RUCKUS Community Guidelines

Welcome to the RUCKUS Pack! The RUCKUS Networks Community is a place to ask questions, resolve issues, learn, exchange ideas, and connect with your peers. The Pack includes a diverse range of members who are passionate about sharing and collaborating...

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2FA

ICX 7450Currently authenticating SSH using TACACS+ with no problems.Trying to enable SSH 2 Factor Authentication using a smart card certificate I copied the keys from the Smart Card and tried to upload to the 7450 (pubkeys.txt)Transfer fails.Has anyo...

Not available connect Ruckus AP

Hi all,  We use the following Ruckus Wifi HW equipment.Controller  : ZD1200AP : R650Introduced in February of this year, we have been using it without problems in recent months. But, since last week, suddenly many WIFI devices are not able to connect...

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