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since ‎07-18-2023

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Spent some time on the Ruckus community page and no response to my post below. Just asking of I was Lennar Home. 
Using Type C usb to normal usb. See post below for more details.
How long does it take to receive support from the post? 
After the power outage. My ruckus switch only has two lights on. The "SYST" is in amber and the "PWR" is in green. I have unplugged and plugged back the switch but I am having the same issue. I have tried several times to use the reset button and plu...