CommScope RUCKUS Community Forums

Remove the user from support portal · 08-08-2024

Hello,We are using Ruckus One (ruckus.cloud) and having a few administrators in the Ruckus Wireless website. Recently there is an administrator has left, I however couldn't find a way to delete/remove this user from this support portal.https://suppor...

Timothy_MTS · 01-18-2024

Hello everyone,I have registered almost 30 of APs (R650) into the Ruckus One cloud. Some of them were disconnected as our office was under renovation and so I couldn't mount the APs.After roughly two months of time when I connect them back, it cannot...

Timothy_MTS · 10-15-2023

Hello everyone,I am trying to deploy the Ruckus One that connecting to the AP in our premise, and it is manageable. I also tested a few authentication from Ruckus One, like Captive portal and DPSK, PSK etc. It works fine.But I wonder what I can do to...

Timothy_MTS · 09-26-2023

Hello all,I am going to deploy the vSZ into our infrastructure. I have successfully deployed the OVA template to our VMWare. When it asks to configure the network interfaces, it shows three network interfaces. Should I go ahead to deploy 1 network in...

Timothy_MTS · 09-18-2023

Hello everyone,My company recently decided to go ahead to the Ruckus Wifi environment. Licensed bought. Account created. What I meant is we received the activation code and activated to create the accounts. I have a few questions regarding what to do...

Timothy_MTS · 08-27-2024

Thanks Jose. I noticed that this is the only way to factory reset the APs if I want to re-connect this after disconnected from the Ruckus One for a long time.

Timothy_MTS · 10-23-2023

Thanks @sanjay_kumarI am still unsure the following situation. I want to fully utilize the Ruckus wireless (Ruckus One) and the Cloudpath to protect the enterprise. I defined a few groups as corporate staff, guest, staff with BYOD, other devices like...

Timothy_MTS · 09-28-2023

@Rohit_W @wei_jiang Thanks.Just one more question. If I will use these APs to have different SSID including guest network and some other for different purposes, for the "Control" network interface, should I make it into the Trunk network?thanks agai...

Timothy_MTS · 09-27-2023

Thanks RohitI got it. There is a bit unclear for me that what are the Control and Management different. As far as I guess, Management is the point that I login to the vSZ to do configurations or such.So what is the Control interface for? Controlling ...

Timothy_MTS · 07-04-2023

Thank you Vineet.For the Cloudpath, can I say that this is a Cloud based management portal so I can manage those policies or end user clients from this portal? I understand there is a license cost per concurrent user to the Wifi.And for the Ruckus An...

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Remove the user from support portal

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