CommScope RUCKUS Community Forums

Delete users from support portal · 03-19-2024

Hi allA few of my colleagues have left the company and I'd like to remove their user account from our company. However, I cannot find a delete or remove option. Can somebody point me in the right direction to delete/remove user accounts?Thanks!

b_g · 06-16-2021

We've set up a few dozen AP together with Cloudpath and an onsite vSZ. We have configured an internal WLAN that should only be used by employees with their company laptops. So far, users can access this WLAN by using their AD credentials (authenticat...

b_g · 04-07-2021

With Cloudpath, I've set up an enrollment workflow for MAC Registration according to the document "Cloudpath Enrollment System MAC Registration Configuration Guide, 5.8". What doesn't work is the step "Register the MAC Address". I've filled out the ...

b_g · 06-23-2021

I've stumpled across that limitation somewhere in the forums or manuals. However, I'm not implementing the ACL on SmartZone but with RADIUS and an AD account for each MAC address. So there should be no limitation on the number of addresses.

b_g · 06-18-2021

Because our laptops are not AD joined and we don't know how big the effort would be to install a CA, create and distribute certificates, we will most probably go with MAC authentication. I've tested this and it works as expected. Downside is manageme...

b_g · 06-18-2021

Unfortunately, this would prevent mobile phones to connect but not private Windows laptops.

b_g · 04-15-2021

I'm interested in that document too. Please also send it to: ruckus@boun.cr

b_g · 04-08-2021

@christopher_mohammed I tested the RADIUS server and got the response "Primary Server : Failed! Reason: Invalid username or password." which, according to the manual, means that the connection works. @eightohtwoeleven Looks like cleaning out the MAC...

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Delete users from support portal

Restrict WLAN usage to certain laptops

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