cancel
Showing results for 
Search instead for 
Did you mean: 

CX 7250-48P switch POE problem

ye_zey
New Contributor II

Dear All,

Hope all find in good health.

One of my ICX 7250-48P switch is equipped with VOIP phone , POE is working great and stability . 

Last 2 week ago Switch POE function is suddenly stop but all config and switch function is working as usual. i try to reload switch and inline power disable /enable but didn't work . 

My question is ,

1- It Hardware error or software error . can we fix it ?

2- Why is this happening and how to check it . 

3- Can i clear the config and use it on other functions that no need require POE (Data Switch)

4- How to clear the config as factory default .

Thanks , 

YZY

1 ACCEPTED SOLUTION

hashim_bharooc1
Contributor III

HI ye_zey,

The power supply is good:

Power supply 1 (AC - PoE) present, status ok

The POE Hardware looks good as well:

Device HW version          : 0:V2R2  1:V2R2  2:V2R2  3:V2R2  4:V2R2  5:V2R2  

The POE firmware for 8061 code is good as well:

Firmware
Version
----------------
01.8.8 Build 001

I think we will need further debug via  a TAC case.

Please open a TAC case at link below:

https://support.ruckuswireless.com/contact-us

Hope this helps.

Thanks

Hashim

View solution in original post

8 REPLIES 8

corey_costello
New Contributor III

Sounds like the poe card has gone bad. 

Can you do a "show inline power detail"

if it lists the version as 0.00, you need to RMA the device as it's a hardware failure. 

@corey_costello 

How to clear existing switch config . 

erase startup config 

boot system flash primary yes 

hashim_bharooc1
Contributor III

Hi ye_zey,

Can you please paste the output of

show inline power detail

show inline power detail debug-info

show chassis

show version

We need to check if you have the right firmware.  If not it might be a hardware issue.

Also if you have the poe power supply doing OK.

Thanks

Hashim