lost SmartZone 100 Admin Password

[abhijit_gurav]

As i lost GUI password,could you please help me how to recover Admin GUI password without resetting SZ.Even i dont have any backup configuration as well.

[vincent_arrriol]

I believe if you open a support case they can unlock it for you.

[abilashpr]

Hi Abhijith,

I hope you are running 3.x firmware version, if yes then please get in touch with your local SE, they would be able to help you reset the password. 

Hope it helps!!!

Regards,
Abilash PR.

[abhijit_gurav]

yes open case with support however they are asking to reset SZ. as this is for hotel and we have around 400 AP and dont want to loose existing configuration.

[abilashpr]

Hi Abhijith,

What is the version of the controller ?

Regards,
Abilash PR.