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Signature pack exceeds maximum filesize

steve_kersley
New Contributor II

I'm preparing to upgrade our SZ100 from 3.6.1 to 5.2.1 which appears to be a supported upgrade path according to the upgrade guide.

Instructions on the 5.2.1 download page say: "Before upgrading SZ100 to 5.2.1.0.515 (GA), update to the Application Recognition and Control v1.470.1 signature package file"

However, if I try to install that signature package to the current system, it errors with 'The file size (9.7MB) cannot exceed the maximum size (2.0MB)

I can't see any file size settings, so presumably it's a hard coded limit.  So how do I install the signature pack before I upgrade the firmware?  Can I ignore that and install the signature pack afterwards?  The upgrade guide suggests not.

Do I need to go through any interim versions, and if so which ones? (again, upgrade guide says direct upgrade from 3.6.1 to 5.2 is supported)

6 REPLIES 6

eizens_putnins
Valued Contributor

First thing, you must upgrade from 3.6.1 to latest 3.6.2, and than upgrade to 5.2.x.

second, I suppose mentioned remark is valid when you upgrade from 5.0 to 5.2, as 3.6 has different signature file format and size...

I can see that 5.2.2 wants a minimum of 3.6.2 (and I'm not going to upgrade straight to a just-released-yesterday version!), but the upgrade guide for 5.2.1 states:

"Upgrade from SZ versions 3.6.0, 3.6.1, 3.6.2, 5.1.0, 5.1.1, 5.1.2, 5.2.1 directly to 5.2 is supported."

syamantakomer
Moderator
Moderator

Hi Steve,

You can upgrade to 5.2.1 directly from 3.6.1.

https://support.ruckuswireless.com/software_terms_and_conditions/2566-smartzone-5-2-1-0-515-ga-sigpa...

Make sure image size and image MD5 is matching before you upload and apply.

File Name:RuckusSigPack-v2-1.470.1.ta...File Size:9.74 MBMD5 Checksum:a6166930e50ec46567d49593eebe0e98

Regards,
Syamantak Omer
Official Rep | Staff TSE | CWNA | CCNA | RASZA | RICXI

federico_carbo1
New Contributor

Hi,

I'm having the same issue trying to upgrade from 3.6.2.0.250 to 5.2.2.0.317, when I try to upload the SigPack it shows 'The file size (9.7MB) cannot exceed the maximum size (2.0MB)'.

Is there any solution to this?

Best regards,

FC