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lost SmartZone 100 Admin Password

New Contributor II
As i lost GUI password,could you please help me how to recover Admin GUI password without resetting SZ.Even i dont have any backup configuration as well.

Hi Abhijit,

Can you share the case number so that we can look into?


Hi Abhijith,

I have checked the case, seems like support team asked for the config backup.
To reset the admin password support team needs the config backup. If we do not have the config backup, then support cannot reset the admin password.

Hi sanjay,
yes we dont have config backup. so is there any way to reset it from boot process ?

Hi Abhijith,

Unfortunately no.