cancel
Showing results for 
Search instead for 
Did you mean: 

lost SmartZone 100 Admin Password

abhijit_gurav
New Contributor II
As i lost GUI password,could you please help me how to recover Admin GUI password without resetting SZ.Even i dont have any backup configuration as well.
14 REPLIES 14

vincent_arrriol
New Contributor III
I believe if you open a support case they can unlock it for you.

abilashpr
Contributor III
Hi Abhijith,

I hope you are running 3.x firmware version, if yes then please get in touch with your local SE, they would be able to help you reset the password. 

Hope it helps!!!

Regards,
Abilash PR.

abhijit_gurav
New Contributor II
yes open case with support however they are asking to reset SZ. as this is for hotel and we have around 400 AP and dont want to loose existing configuration.

Hi Abhijith,

What is the version of the controller ?

Regards,
Abilash PR.