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RUCKUS Community Forums are now in READ-ONLY mode while we migrate to a new platform.

You will still be able to read posts and knowledge articles, but will be unable to post new content until Go Live on the new platform Monday August 17.

Lennar Smart Home customers: please contact [email protected] for assistance during the week of August 9-17.

 

Ruckus Wireless
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SmartZone and Virtual SmartZone
RUCKUS SmartZone and virtual SmartZone is the next-generation high performing Wireless LAN controller for enterprises around the world.
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Forum Posts

ASK the Pack

Technical Support Bulletin TSB-2024-007 High Severity: SmartZone Upgrade from 6.1.2.0.487 Patch-3 GD

Please visit https://support.ruckuswireless.com/technical_support_bulletins/642 for details Bulletin OverviewThis Technical Support Bulletin describes a software limitation regarding the SZ upgrade from SZ 6.1.2.0.487 Patch-3 GD Release to SZ 7.0.0 P...

Switch firmware upload fails on 09.0.10b

Anyone else having the issue uploading the 09.0.10b switch firmeware? I can upload the 09.0.10a just fine but when I attempt to upload the 09.0.10b it always fails. I have attempted to download a fresh zip file but I still have the same issue.Any ide...

ICX7150 does not get config of SZ

Hi guys,in the vSZ 6.1.0.0.935 I have a Switch group and configured some VLANs and AAA settings for ICX7150 switches when I join new switches from the staging group they don´t get the configuration from the SG. When I alter the config of the SG only ...

Mobotix_IT by • New Contributor II
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Enabling 802.11r disables PMK caching and OKC?

In Ruckus Best Practice (https://support.ruckuswireless.com/documents/2339-smartzone-voice-over-ip-voip-best-practices-design-guide ) I have found info that "Enabling 802.11r will disable PMK caching and OKC on that SSID."Seems very strange. Is it so...

pawelm by • New Contributor
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  • 2 replies
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Resolved! Is ZF7982 supported on 5.2.2 vSZ?

Hi!I am going to upgrade my vSZ since 3.4.2 at 3.6.2. After it, I will program another upgrade until 5.2.2 because I have to manage some R550 and I can´t manage them with version 3.6.2.  Will have any problem with some APs/AP Zone with ZF7982?Thanks!

Virtual Smart Zone Radius Protocol cann't by PAP

My Virtual Smart Zone is 6.0.0.0.1331 ，then I use Proxy(SZ Authenticator)，Create Radius ，Test  AAA  by PAP is Good。But when I actually connect back to Radius through the AP, it failsError log display  "chap: ERROR: &control:Cleartext-Password is requ...

avatarcyt by • New Contributor
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