RUCKUS SmartZone (SZ) and Virtual SmartZone (vSZ)

Technical Support Bulletin TSB-2024-007 High Severity: SmartZone Upgrade from 6.1.2.0.487 Patch-3 GD

Please visit https://support.ruckuswireless.com/technical_support_bulletins/642 for details Bulletin OverviewThis Technical Support Bulletin describes a software limitation regarding the SZ upgrade from SZ 6.1.2.0.487 Patch-3 GD Release to SZ 7.0.0 P...

vSCG Plane Out of Service after IP Change

Hi All,I needed to change the IP of my vSCG appliance. So did that only now it saysPlane Out of Service When you loginto web interfaceif you ssh it and show services they are all offline. Tried reboots etc, but dont know what to try next.Richy

DFS Troubleshooting

In a vSZ-H setup, could I from the logs determine whether I have a DFS related issue or not? E.g. frequent channel switching et.c.?

Disabling "SmartCast" on the vSZ

We have to disable “SmartCast” in any site that uses Savant or Control4 home automation systems. To do this via the ZD CLI we do the following: enable [ENTER] config [ENTER] wlan [ENTER] no qos directed-multicast [ENTER] qos directed-threshold...

How to connect vSZ to an external authentication server (WSDL in my case)

I have a Ruckus access point that's being controlled by vSZ 3.1. We also have our own custom authentication server built in Java and exposes a WSDL web service endpoint. How can I setup the vSZ to authenticate using my web service. We are a team of p...

I cannot see the local database on my vSCG,

Query regarding smart-cell gateway. When creating a new WLAN for a captive portal I am unable to choose a local database as an option, the only option I have is reload. I have users configured; any Ideas?

Forum Posts

Technical Support Bulletin TSB-2024-007 High Severity: SmartZone Upgrade from 6.1.2.0.487 Patch-3 GD

vSCG Plane Out of Service after IP Change

DFS Troubleshooting

Disabling "SmartCast" on the vSZ

How to connect vSZ to an external authentication server (WSDL in my case)

I cannot see the local database on my vSCG,

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