R760 not joining vsz

[vinise]

Hi,

I have a brand new vsz and my R760 ap are not showing up inside the vsz
when connecting them the vsz see them and upgrade them... after upgrade and reboot nothing's happening and they never listed in my vsz. 

ZD-AP [C8:xx:xx:xx:xx:80] / [232202012398] model [R760] has been upgraded with Virtual SmartZone AP firmware version - [6.1.1.0.1274]
ZD-AP [C8:xx:xx:xx:xx:80] / [232202012398] model [R760] is upgrading with Virtual SmartZone AP firmware version - [6.1.1.0.1274]

I did try to manually set the scg ip and reboot ap, no result

I really don't see where the problem is.

Thanks

[vinise]

rkscli: get scg

------ SCG Information ------
SCG Service is enabled.
AP is not managed by SCG.
State: Not Available - busy or not running.
Server List: Not found
No SSH tunnel exists
Last Join Time : NA
Tunnel Uptime : NA
Total SSH Tunnel Establishments: 0
Failover List: Not found
Failover Max Retry: 2
DHCP Opt43 Code: 6
Server List from DHCP (Opt43/Opt52): Not found
SCG default URL:
SCG config|heartbeat intervals: 30|30
SCG gwloss|serverloss timeouts: 1800|7200
Controller Cert Validation : disable
-----------------------------
OK
rkscli: get version
Ruckus R760 Multimedia Hotzone Wireless AP, FCC ID: S9GR760
Version: 6.1.1.0.1274
OK

[vinise · Accepted solution]

The problem come from the power mode that doesn't detect the UPOE and stay in AT with not working functionalities

setting the power mode manually and setting additional config to the ap on the zone fix the problem : 

set power-mode AT
or for UPOE : set power-mode bt5

Thanks all for your help, hope this will help others