In order to see the configure.me you must do a hard reset on the access points which we must follow in the above guide
Here are the steps to reset the password and username for your Ruckus Access Point on the ceiling.
Please read the following guide carefully:
Physical Factory Reset an Access Points Ruckus:
NOTE If you have more than 1 Access point in your network we must disconnect it from the Ruckus Switch and only leave 1 connected in which we are going to work
Ruckus Unleashed Set-up using your Mobile: