unleashed browser user interface

[leverel]

trying to get to unleashed browser user interface to change login password to ruckus

how do i do that?

[Jayavidhya · Accepted solution]

Hi @leverel

If you are facing the issue with the link we have attached the alternative way to change the login password.

Physical Factory Reset an Access Points Ruckus

Ruckus Unleashed Set-up using your Mobile

 https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/Ruckus-Unleashed-Set-up-usi...

Here is a short guide how to configure the Access Points correctly using the mobile app 

Ruckus Unleashed Set-up using your Mobile

 https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/Ruckus-Unleashed-Set-up-usi...

Best regards,

Jayavidhya

Lennar Home Community

[leverel · Accepted solution]

last link does not work

tried to do step 1

Please enable the password recovery option to change the login password.

How to enable password recovery.

This feature allows you to recover management access in case you forgot your password for the Unleashed Management web page or Application.

1: From unleashed web GUI

do not know how to do step 1

how do i get to unleashed web GUI

i am using the unleash app on my iphone 6s

my only options are typical install gateway install or manage network

when i choose manage network

get do you want to remotely manage the unleashed network you are connected to?

yes

add unleashed network using admin credentials

admin username for the network ???

admin password for the network ???

do not know the username or password

can you help?

have tried all the usernames and passwords you suggested without success

[leverel]

Second link does not work!!

[Vásquez_Fer]

Hi @leverel 

Ruckus Unleashed Set-up using your Mobile

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/Ruckus-Unleashed-Set-up-usin...

This one should work 

Best Regards 

Fernando Vasquez 

[leverel]

I have no available network

Configure. Me

not trying to install already installed want to manage network!!

[leverel]

should the unleashed app be able to communicate with an established ruckus network?

[Vásquez_Fer]

In order to see the configure.me you must do a hard reset on the access points which we must follow in the above guide

Here are the steps to reset the password and username for your Ruckus Access Point on the ceiling. 

Please read the following guide carefully: 

Physical Factory Reset an Access Points Ruckus:

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/Physical-Factory-Reset-an-Ac...

NOTE If you have more than 1 Access point in your network we must disconnect it from the Ruckus Switch and only leave 1 connected in which we are going to work

Ruckus Unleashed Set-up using your Mobile:

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/Ruckus-Unleashed-Set-up-usin...

Best Regards,

Fernando Vasquez