01-27-2023 09:42 AM
trying to get to unleashed browser user interface to change login password to ruckus
how do i do that?
Solved! Go to Solution.
01-31-2023
07:11 AM
- last edited on
01-31-2023
09:32 AM
by
Vásquez_Fer
Hi @leverel
If you are facing the issue with the link we have attached the alternative way to change the login password.
Physical Factory Reset an Access Points Ruckus
Ruckus Unleashed Set-up using your Mobile
Here is a short guide how to configure the Access Points correctly using the mobile app
Ruckus Unleashed Set-up using your Mobile
Best regards,
Jayavidhya
Lennar Home Community
01-31-2023 08:36 AM
last link does not work
tried to do step 1
Please enable the password recovery option to change the login password.
How to enable password recovery.
This feature allows you to recover management access in case you forgot your password for the Unleashed Management web page or Application.
1: From unleashed web GUI
do not know how to do step 1
how do i get to unleashed web GUI
i am using the unleash app on my iphone 6s
my only options are typical install gateway install or manage network
when i choose manage network
get do you want to remotely manage the unleashed network you are connected to?
yes
add unleashed network using admin credentials
admin username for the network ???
admin password for the network ???
do not know the username or password
can you help?
have tried all the usernames and passwords you suggested without success
01-31-2023 01:44 PM
i DO NOT need to do a install of the ruckus network it is already installed and has been setup
i am connecting to the ruckus network and trying to used the unleashed app on my phone
to manage the network I DO NOT need to install already installed when i go to manage network it is asking for the admin username and password
that is ALL i need is a user name and password
PLEASE tell me how i can get the admin user name and password for the unleashed network
01-31-2023 09:53 AM
Second link does not work!!
01-31-2023 09:56 AM
Hi @leverel
Ruckus Unleashed Set-up using your Mobile
This one should work
Best Regards
Fernando Vasquez
01-31-2023 10:16 AM
I have no available network
Configure. Me
not trying to install already installed want to manage network!!
01-31-2023 12:23 PM
should the unleashed app be able to communicate with an established ruckus network?
01-31-2023 12:58 PM - edited 01-31-2023 01:11 PM
In order to see the configure.me you must do a hard reset on the access points which we must follow in the above guide
Here are the steps to reset the password and username for your Ruckus Access Point on the ceiling.
Please read the following guide carefully:
Physical Factory Reset an Access Points Ruckus:
NOTE If you have more than 1 Access point in your network we must disconnect it from the Ruckus Switch and only leave 1 connected in which we are going to work
Ruckus Unleashed Set-up using your Mobile:
Best Regards,
Fernando Vasquez