There was a power surge, and since then we are have very very intermittent connection. I've logged on and it says that a switch is disconnected... having a hard time figuring this out. Internet provider has verified their connection is strong.
Based on your description, it looks like your Switch (ICX7150 Switch) may be booting from the wrong partition, let me add the guide to fix the issue, there are two ways, via Web guide or via CLI, please check both options, and use the one is easier for you.
Note: like You have access to the Unleashed Dashboard and the Switch will look as ICX7150-C12-Router instead of ICX7150-C12-Switch, now before starting the steps of the guide, I will advise you to cable the computer directly to the Switch, since you will have better connectivity than if you connect via wireless.
How to Fix Routing code issues on Lennar Home users via Web GUI.
If you can access to the Command line should look like this:
3-Here is a quick guide to understand how to fix the 'routing code issue' but basically you need only need to run the following commands once you are on the command line 'CLI'
Note: Hit Enter to accept each command
copy flash flash secondary
boot system flash secondary yes
ICX7150-24P Router>enable (hit enter to accept the command) ICX7150-24P Router#copy flash flash secondary (hit enter to accept the command and wait: until the flash finished ) ICX7150-24P Router#boot system flash secondary yes ( hit enter to accept the command : the switch will reboot )
How to Fix Routing code issues on Lennar Home users via CLI
4-If the access via IP address is not possible here is a guide how to access to the Switch via console (cable access between your PC to the ICX 7150-C12P) in this case we need a USB type C to USB standard or Console cable Rj45 to USB.