There was a power surge, and since then we are have very very intermittent connection. I've logged on and it says that a switch is disconnected... having a hard time figuring this out. Internet provider has verified their connection is strong.
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Yes , you should be sending the defective one ,RMA team is going to contact you regarding this query.
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The switch should be plug and play !
I will leave a guide how to connect the devices correctly
Most common Setups for Lennar homes users
Its working great, thanks! Do i need to send back the old one?