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RUCKUS Support for Lennar SmartHome customers.
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Forum Posts

Access points lights on

Both APs are not working and no lights are on. I unplugged the APs, thr switch, the modem and router and replugged, and I disconnected the POE cables from switch and reconnected them, but it's still not working. Please help.

Doureid by New Contributor
  • 5 replies
  • 0 kudos

R510 and ICX7150 issues

Hello, we started having issues with our equipment within the last two days. All led lights on both of our R510's would turn off every 20-30 minutes, they would boot back up, service restored and then go back down again.  I made sure our internet ser...

Ameris by New Contributor
  • 1 replies
  • 0 kudos

R510 AP’s resetting themselves every 30mins

Hello,I recently update the AP firmware to the latest available version and now the AP’s reset themselves every 30 minutes or so. Also, I’m no longer able to manage the network via the unleashed app as it keeps telling the IP address is not reachable...

dgvaca by New Contributor
  • 3 replies
  • 0 kudos

Internet not working

Hi, We recently moved here and previous owner did not give any set up instructions. We connected our router to the hub and did the reset on access points few times as described but the light in 2.4G and 5G is Amber. In the unleashed app it show conne...