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Forum Posts

Unable to Access Ruckus App/Account

Hello,I recently had a power outage and received a new switch and now my ruckus switch and access points are working; however, I’m unable to access the app and I want to make sure that if this ever happens again I do have access to it. I don’t rememb...

Rachael by New Contributor
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R510 Offline

I upgraded the Master AP firmware without issue via the mobile APP but the Client AP did not upgrade and is offline. If I can't get the Client online then it's time to find a different AP.

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