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Forum Posts

My ruckus R510 series keeps glitching out.

I have the r510 series and my access points have issues where it’s connecting and disconnecting non stop. It will connect for 5 minutes then it drops and will come back after a few minutes. It’s impossible to find help and fix this and honestly is re...

Mina1986 by New Contributor
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  • 6 replies
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Resolved! Access Point dead after outage

My Ruckus Access point is dead after a power outage. Few years ago it happened and I was transferred to an engineer from Ruckus who remotely was able to restarted and make it work again. Since now this community thread is the new support model for Le...

Jeanpaulpr by New Contributor
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  • 18 replies
  • 0 kudos

Resolved! Hardware model upgrade for Ceiling mount APs

HI.I am looking to upgrade/replace one of the existing AP (R510)with a new 6GHz AP (R560).I would like to check if anyone know - 1. How can I purchase a new AP or get a trade-in?2. Also, can the Two AP of the different models work together or do I ne...

Ruckus ICX 7150-C12P Access Point Dead

Have ICX 7150-C12P Ruckus System with 2 ceiling mount Access Points. Switched cables in main panel and neither one will power up so it doesn’t seem to be the cable or main panel. The Access Points are dead with no red or green lights at Access Point ...

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