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RUCKUS Support for Lennar SmartHome customers.
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Forum Posts

No power from switch to 510's

I have a Lennar smart home, which includes a Ruckus 7150 and (2) ceiling mounted 510 unleashed.  Ever since Amazon had their cloud issue 2 months ago, I lost all power from my 7150 switch to both 510's. All 12 ports are working, as other smart items ...

Certain Devices Don't Have Internet

Hello, I have four r510 access points in my house. Since a couple of days ago, the WiFi pretty much just stop working for my phone, the Amazon Alexa devices, it's either completely no internet, or there's a lag of 30 seconds or a minute until my phon...

dewei_lin by New Contributor
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Resolved! Firmware upgrade

I have tried twice to upgrade the firmware on my R510. It is currently running 200.10.10.5.253 and I want to upgrade to 200.11.10.5.195.  I am performing an online upgrade. It appears to flash properly but once the AP is rebooted it tells me to...

BrianE by New Contributor II
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Upgrade, downgrade ?

Hi I'm running R610 and R620 AP with Unleashed Since a few weeks, I run the version   200.11.10.5.195 The only option is to downgrade : The system will be downgraded to the specified version of 200.10.10.5.253, and restored configuration to 200...

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