RUCKUS Community Forums are now in READ-ONLY mode while we migrate to a new platform.
You will still be able to read posts and knowledge articles, but will be unable to post new content until Go Live on the new platform Monday August 17.
Lennar Smart Home customers: please contact [email protected] for assistance during the week of August 9-17.
Hi @jusmered12
Greetings of the day,
Please let us know the below details for further troubleshooting steps.
1. Try to connect the computer to the ISP router with the ethernet cable and run the speed test. Confirm if your speed is stable and search for websites, make sure you have no issues.
2. On your switch while it's plugged into the outlet, do you see any lights on? (Amber or green) Please let us know which lights are on?
3- Make sure it is plugged into a well-known outlet/power source
4- Are the Access Points R510 powering up?
5- If yes please let us know the LED status of the access points using the below guide.
R510 LED lights
6- Please make sure whether you are having any connectivity issues like webpage not loading or slow connectivity.
Best regards,
Jayavidhya
Lennar Home Community
