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RUCKUS Support for Lennar SmartHome customers.
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Forum Posts

Ruckus Unit in Ceiling Has No Power

Hi there. My Ruckus unit will not turn back on since the power was disconnected. I unplugged everything in my internet hub to restart and since then, the unit in the ceiling has been dead. The unit in the hub has a green light but according to my int...

Need to get a new switch

I was in contact with ruckus about a year ago with regards to my switch being stuck in router mode. Unfortunately, I do not have the hardware to access the switch so it was suggested that I get a new switch. I know I have the serial number which I di...

Can't reset ICX 7150-C12P

Hi. I just purchased a Lennar home built on 2018 from an original owner. I have no access to the configuration of my previous owner so I am trying to configure the device my resetting it. I pressed the reset button for at least 30 seconds but no ligh...

thought31 by New Contributor
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  • 5 replies
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Resolved! Reset 7150, lost connection with AP r510

I factory reset my ruckus 7150. I have a sticker on it that gives from Lennar wifi name and password and admin name and password. The APs are now broadcasting Recover.me-xxxxx. I think I need to log into the AP and turn off mesh? What is the password...

AliT by New Contributor II
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  • 11 replies
  • 0 kudos

Power outages

I just had a power outage a few days ago and i called my internet provider and they let me know that it was the ruckus therefore i need help fixing the issues please

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