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Forum Posts

Unleashed App release with iOS login issue fixed when connected to unleashed.ruckuswireless.com

Hello RUCKUS Community Team, Greetings of the day!!! This post is with regards to the announcement details we posted on this Community forum (on 06-22-2023) regarding the iPhone with iOS 16 version login issue unable to reach “unleashed.ruckuswireles...

Resolved! ICX Switch is Disconnected

After a power outage, my ICX switch was disconnected. I have internet access to some devices but not others. When going on the unleashed dashboard, under the switches it states “failed to ping ICX … Suggest checking the network”  I have confirmed tha...

Cavan by New Contributor
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  • 5 replies
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Ceiling box not working no lights on,

Switcher has two lights on a green which is power on and a yellow light which is next to system, ceiling access points are not being powered no internet access I had this problem in the past where accidentally switcher got unplugged and it was hard f...

Azuycar by New Contributor
  • 1900 Views
  • 4 replies
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Cannot log in

I have an Unleashed system with two R510 units & the latest Ruckus Unleashed application on my phone.My home has only one Wi-Fi network, which routes thru my Ruckus R510 units.When I try to log into my Unleashed system to try and do "system updates",...

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