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RUCKUS Support for Lennar SmartHome customers.
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Forum Posts

A/C ADAPTER MISSING

I just purchased this home in May 2023.  I had no idea this device was already installed in my home.  My neighbor told me.  None of the equipment is working.  I look at the main device and it's missing the AC adapter.  Any advice on how to obtain ano...

ddwb41 by New Contributor
  • 2800 Views
  • 18 replies
  • 0 kudos

SWITCH 7150 does not power

After losing power, my ceiling WAPs stopped receiving power from the POE cable.The internet is still feeding to the WAP units. I tested this by plugging the POE cable directly into my computer and the Internet works great. I have also tested the WAPs...

Patty by New Contributor
  • 5099 Views
  • 35 replies
  • 0 kudos

Unleashed app not working on iphone

The unleashed app is not working on an iPhone. I use to be able to access everything through the app but now all I get is “you are not connected to the unleashed network. Go to settings?” Notification message. I’ve tried to also log in online and sam...

AB by New Contributor
  • 1599 Views
  • 9 replies
  • 0 kudos

Ruckus not powering

Have unplugged and plugged the ruckus switch several times. It does not light up. Something is wrong with the main switch. Can you please help?Yes this is a Lennar home

kvamshi by New Contributor
  • 698 Views
  • 5 replies
  • 0 kudos
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