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RUCKUS Support for Lennar SmartHome customers.
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Forum Posts

iOS Login Issue Fixed?

Hello,I see that as of 08/15/2023 the login issue experienced when using the mobile app on an iPhone was resolved. I checked my Ruckus Unleashed app version on my iPone 12 Pro Max and it does correspond to the new app version listed in the App Store....

GregR by New Contributor II
  • 115 Views
  • 3 replies
  • 1 kudos

Resolved! Stuck on ICX switch is connecting, no wifi

Stuck on ICX switch is connectingalso receiving this error: Unleashed system only supports ICX firmware version 08.0.90 or later.I can’t connect to the access point on my Mac terminal it’s telling me that the flash command is not right. Also I can’t ...

jsun by New Contributor
  • 499 Views
  • 21 replies
  • 0 kudos

Wifi network with Ruckus not showing up

My Ruckus extended wifi network hasn't been working for several months and I'm just finally getting around to trying to get it resolved. I have internet through AT&T and initially, all the wifi was down and their support said the issue came from the ...

cpphan by New Contributor
  • 300 Views
  • 7 replies
  • 0 kudos

Ruckus app and connecting issue

I have the new app and when I go to manage network and use my old user name and password it is still doing the same thing  and says I am not connected when I am.  Do I have to reset this whole thing up again and if so what is the process?