Unstable Lennar Ruckus Service after Power Outage

[Yuuu30megan]

We had a power outage and after regaining power the ruckus service became unstable. We checked the service on the Spectrum router and it was stable. Then we reset the Spectrum router, there were no changes. We reset the Ruckus switcher. No changes. What do we do now to regain service to the Ruckus switcher? 

[Yuuu30megan]

Here's the output: 

[Jayavidhya]

Hi @Yuuu30megan 

Based on the images you have shared it seems like there is an error in opening the terminal in MAC.

So please follow the below steps correctly and let us know the result.

For SSH or Telnet session must know the IP address of the network devices. Please follow the below link on how to fid the IP address.

How to find my Ruckus “Devices IP address” using free applications

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-find-my-Ruckus-Device...

Once we identified the IP address of the switch proceed to access remote to the device 'command Line' 

How to remotely access to 'ICX 7150-12P' or 'access points' "Network devices"

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-remotely-access-to-IC...

To access the remote switch using a MAC PC we must open the terminal

Telnet option 

nc IP-Switch 23

Example:

nc 192.168.1.123 23

SSH option 

ssh username@IP-switch 

Example

ssh admin@192.168.1.123

While following this method we need to provide a password. 

username: admin password: Lennar

username : admin password:Ruckus1

username : admin password : Ruckus1 

username : super password : sp-admin

For ssh Access:

For Telnet Access:

If you can access to the Command line should look like this:

ICX7150-C12 Router>

Please let us know if you have any queries in this regard.

Best regards,

Jayavidhya

Lennar Home Community
 

[Yuuu30megan]

Like this?

[Jayavidhya]

Hi @Yuuu30megan 

Please try to reset your router and the switch and try to open the terminal again. If you get the same error then please try the same process in the windows laptop/desktop if possible and let us know the result.

Please let us know if you have any queries in this regard.

Best regards,

Jayavidhya

Lennar Home Community

[Yuuu30megan]

I was able to access the command line: