Hi Myles,
The prompt for the ICX normally appears like this: "7150-switch or ICX-7150, etc" if you enter the CLI and get this instead: ruckus> to ruckus# you are probably in the AP and not the ICX switch, if I enter "help" in the switch it says it is an invalid command:
Switch-to-AP#
Switch-to-AP#help
Invalid input -> help
Type ? for a list
Switch-to-AP#
You can enter show sys in the AP to get the IP address and the mac address while you are in this mode:
ruckus# show sys
If you have an ICX 7150 I suggest that you access via console the switch, you need a USB type C cable for that.
Hi MylesFlowers
Greetings!!!
Thank you for contacting Lennar Home Community.
Hope you are doing well!!!
Apologies for the delayed response on this.
From the case description, I could understand that you have RUCKUS ICX-7150-C12P Switch and there are connectivity issues. And you are trying to get Switch CLI Access to perform the command.
Please refer to the links and guides later in this post to know getting CLI Access to the Switch and about fixing this issue.
This issue may happen when the Switch runs on the Routing code. The Switch should run on the Switching code to avoid these issues for Lennar home users. If the Switch boots up on the other partition (Due to a power outage may be) which may be running on a ‘Routing Code’ results in causing this issue.
You can take Console access to the switch in order to verify, if the switch is able to connect properly to Access Points or if it has a ‘Routing Code’ issue which happens due to power outages most of the time, this is a known issue for Lennar home users.
An identifier of this problem is that it comes out as Switch-Router in the unleashed dashboard.
There we are going to see 2 important things the
-MAC address: Physical address of the device this never changes
- An IP address is a unique address (logical) that identifies a device on the internet or a local network like your home (this can change and may not be the same as the one shown on the dashboard)
Please follow the below steps:
- To fix this issue, we must identify the ‘current’ IP address assigned by your local router to the switch ICX-7150-C12P
I will leave you a guide on how to perform an IP scanner on your local network to identify the switch IP address very easily.
How to find my Ruckus “Devices IP address” using free applications:
- Once we identify the IP address of the switch proceed to access remotely to the device “Command Line”
How to remotely access to 'ICX 7150-C12P' or 'access points' "Network devices":
If you can access the Command line should look like this:
ICX7150-C12 Router>
- Here is a quick guide for understanding how to fix the 'routing code issue' however, you only need to run the following commands once you are on the command line 'CLI'
Note: Hit Enter to accept each command
enable
show version
copy flash flash secondary
boot system flash secondary yes
(Please share the output screenshot of the ‘show version’ command)
Example:
VIDEO LINK AS REFERENCE: https://www.youtube.com/watch?v=Eem1IBgYaWc
ICX7150-24P Router>enable (hit enter to accept the command)
ICX7150-24P Router#copy flash flash secondary (hit enter to accept the command and wait: until the flash finished)
ICX7150-24P Router#boot system flash secondary yes (hit enter to accept the command: the switch will reboot)
There are Two ways to fix this issue:
I) How to Fix Routing code issues on Lennar Home users via CLI
II) Or WEB access option
- If access via IP address is not possible here is a guide on how to access to the Switch via console (cable access between your PC to the ICX 7150-C12P) in this case we need a USB type C to USB standard or Console cable Rj45 to USB.
How to console in the ICX-7150-C12P
Once you are logged in to the ICX-7150-C12P please follow up the same steps that are on point '3'
Please let me know if you have any queries in this regard.
Best regards,
Imran Sanadi
Lennar Home Community.
