02-16-2023 05:55 AM
I have what appears to be the switch/router issue. I need assistance accessing CLI to run the 4 commands. I can log into dashboard of my switch and i can see the disconnected issue. I identified the IP address and used Putty to login. But the command prompt is ruckus> not the expected icx7150 switch> The commands do not work with exception of enable which changes prompt from ruckus> to ruckus# I found a list of commands by typing help, but none of they listed commands to correct issue exist. I typed in sysInfo and it appears as though this is the R510...so then i am confused. Did i log into an AP instead of switch? So i checked MAC address of swtich and went back to IP scanner and confirmed IP address again.
All the information i see tells me the IP address matches the switch, but even when i log into dashboard, it identifies the Master AP?? as having the same IP address as what I assumed the switch has. I just need to get past this hurdle to enter the codes in. Any suggestions?