11-12-2022 08:17 AM
After a power outage, the ruckus switch will no longer power the access points. I tried rebooting multiple times, and performed a reset. It will still not provide power.
11-12-2022 08:30 AM
Hi @thead
Hope you are doing well!
1-On your switch while it's plugged into the outlet, do you see any lights on? (Amber or green) Please let us know which lights are on?
2-Make sure it is plugged into a well-known outlet/power source
Best Regards
Fernando Vasquez
11-12-2022 08:31 AM
Syst light is green and Pwr light is green. It is plugged into a power source that is working.
11-12-2022 08:46 AM - edited 11-12-2022 09:06 AM
Hi @thead
Seems that your switch may present some PoE issue (power over Ethernet)
To solve this you must access the command line of the Switch and do some diagnostics
1-For this we must locate the IP address (this is a logical address assigned by your local router (ISP) to the switch) I will leave a quick guide:
How to find my Ruckus “Devices IP address” using free applications
2-After that we must remotely access to device, I leave a guide on how to access to the switch
Here is a quick guide how to access via CLI of the devices
How to remotely access to 'ICX 7150-12P' or 'access points' "Network devices"
If you can access to the Command line should look like this
ICX7150-C12 Switch>
3-Write the following commands:
Note: Hit Enter to accept each command:
ICX7150-C12 Switch>enable
ICX7150-C12 Switch#show version
ICX7150-C12 Switch#show inline power
ICX7150-C12 Switch#show inline power detail
Copy and paste the results on the chat (here)
If you cannot access via IP we can access physical using a console cable
How to console in the ICX-7150-C12p
Once you are log in via console go to the Step '3'
Best Regards
Fernando Vasquez
11-12-2022 09:25 AM
I am attempting to access using console cable but receiving a reply of command not found.