Ruckus Switch not powering access points

[thead]

After a power outage, the ruckus switch will no longer power the access points. I tried rebooting multiple times, and performed a reset. It will still not provide power.

[Vásquez_Fer]

Hi @thead 

Hope you are doing well! 

1-On your switch while it's plugged into the outlet, do you see any lights on? (Amber or green) Please let us know which lights are on? 

https://docs.commscope.com/bundle/icx7150-installguide/page/GUID-973C8AE8-837A-41C7-9811-BAEF6ADEF3D...

2-Make sure it is plugged into a well-known outlet/power source

Best Regards 

Fernando Vasquez 

[thead]

Syst light is green and Pwr light is green. It is plugged into a power source that is working.

[Vásquez_Fer]

Hi @thead 

Seems that your switch may present some PoE issue (power over Ethernet) 
To solve this you must access the command line of the Switch and do some diagnostics

1-For this we must locate the IP address (this is a logical address assigned by your local router (ISP) to the switch) I will leave a quick guide: 

How to find my Ruckus “Devices IP address” using free applications

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-find-my-Ruckus-Device...

2-After that we must remotely access to device, I leave a guide on how to access to the switch

Here is a quick guide how to access via CLI of the devices 

How to remotely access to 'ICX 7150-12P' or 'access points' "Network devices"

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-remotely-access-to-IC...

If you can access to the Command line should look like this 

ICX7150-C12 Switch>

3-Write the following commands:

Note: Hit Enter to accept each command:

ICX7150-C12 Switch>enable
ICX7150-C12 Switch#show version
ICX7150-C12 Switch#show inline power
ICX7150-C12 Switch#show inline power detail

Copy and paste the results on the chat (here) 

If you cannot access via IP we can access physical using a console cable 

How to console in the ICX-7150-C12p

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-console-in-the-ICX-71...

Once you are log in via console go to the Step '3'

Best Regards 

Fernando Vasquez 

[thead]

I am attempting to access using console cable but receiving a reply of command not found.