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Ruckus AIR light does not show or blink - Other Lights show

Ant
New Contributor

After a power outage, my Ruckus router AIR light is not blinking and nor not on.  The other lights from the router are on.  I have tried numerous attempts to unplug, reset and even disconnect the router from the wall and connect it again.  I cannot access my network name that was created for the access point, but i can access the Frontier router.  How can I reconnect to my old router name?  I am having trouble accessing unleashed as well.

I have a Ruckus R320 Series Unleashed

1 ACCEPTED SOLUTION

Hi @Ant 

 

 

Please try to access the switch via console using the below guide and share the output of the following commands.

 

How to console in the ICX-7150-C12P:

 

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-console-in-the-ICX-71...

 

 

enable

Show flash

Show version

 

Please let us know if you have any queries in this regard.

 

 

Best regards,

Jayavidhya

Lennar Home Community

View solution in original post

60 REPLIES 60

Hi @Ant 

 

Thanks for your response.

 

To check this, first, we have to get access to the switch, and there are two ways to get access to the switch.

 

By IP address: To fix this issue, we must identify the ‘current’ IP address assigned by your local router to the switch ICX-7150-C12P

I will leave you a guide on how to perform an IP scanner on your local network to identify the switch IP address very easily. 

 

How to find my Ruckus “Devices IP address” using free applications:

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-find-my-Ruckus-Device...

 

Once we identify the IP address of the switch proceed to access remotely to the device “Command Line” 

 

How to remotely access to 'ICX 7150-C12P' or 'access points' "Network devices":

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-remotely-access-to-IC...

 

If you can access the Command line should look like this:

 

ICX7150-C12 Router>

 

  1. Now please perform the following commands and share the output:

enable

Show flash

Show version

 

Please let us know if you have any queries in this regard.

 

 

Best regards,

Jayavidhya

Lennar Home Community

Ant
New Contributor

The links don't work.

Hi @Ant 

 

Sorry for the inconvenience.

 

Please find the below link to find the device IP address and to access the switch remotely.

 

How to find my Ruckus “Devices IP address” using free applications:

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-find-my-Ruckus-Device...

 

How to remotely access to 'ICX 7150-C12P' or 'access points' "Network devices":

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-remotely-access-to-IC...

 

 

Please let us know if you have any queries in this regard.

 

Best regards,

Jayavidhya

Lennar Home Community

Ant
New Contributor

Ok, i have went this far.  where do I go from there?  or is this correct?

Ant_0-1692034959259.png

 

Ant
New Contributor

I found the ip and applyed it to the other photo i provided.....

Ant_0-1692036706685.png