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Ruckus AIR light does not show or blink - Other Lights show

Ant
New Contributor

After a power outage, my Ruckus router AIR light is not blinking and nor not on.  The other lights from the router are on.  I have tried numerous attempts to unplug, reset and even disconnect the router from the wall and connect it again.  I cannot access my network name that was created for the access point, but i can access the Frontier router.  How can I reconnect to my old router name?  I am having trouble accessing unleashed as well.

I have a Ruckus R320 Series Unleashed

1 ACCEPTED SOLUTION

Hi @Ant 

 

 

Please try to access the switch via console using the below guide and share the output of the following commands.

 

How to console in the ICX-7150-C12P:

 

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-console-in-the-ICX-71...

 

 

enable

Show flash

Show version

 

Please let us know if you have any queries in this regard.

 

 

Best regards,

Jayavidhya

Lennar Home Community

View solution in original post

60 REPLIES 60

Jayavidhya
Moderator
Moderator

Hi @Ant 

 

Please let us know the LED status of the switch and the access points using the below guide.

 

R510 LED lights

https://docs.commscope.com/bundle/unleashed-200.12-onlinehelp/page/GUID-19D4261B-D10B-4DE3-B63A-3498...

 

RUCKUS LED lights

https://docs.commscope.com/bundle/icx7150-installguide/page/GUID-973C8AE8-837A-41C7-9811-BAEF6ADEF3D...

 

 

Also please share the image of the switch and the access points showing the LED status and the cable connections.

 

Here is where you can upload the image/photo :

 

you can also drag it to the chat

 

Please let us know if you have any queries in this regard.

 

Best regards,

Jayavidhya

Lennar Home Community

 

Ant
New Contributor

The access point (AIR) is off. The middle light is off.  The other lights are on in the wireless router.

I'm attaching the picture of the switch.....the POE light is off. for the  ICX 7150-C12P

Ant_0-1691625099451.jpeg

Hi @Ant 

 

Thanks for your response.

 

Please upload the image of the access points showing the LED status.

 

 

Here is where you can upload the image/photo :

 

you can also drag it to the chat

 

 

Please let us know if you have any queries in this regard.

 

 

Best regards,

Jayavidhya

Lennar Home Community
 

Ant
New Contributor

here is the router.  as i have mentioned, the only light that is off is the AIR.  Thank you!

Ant_0-1691685558015.jpeg