Replacement Switch - Cant Telnet

[dtsteinb]

I just got my replacement switch and when I try to telnet to it I get:

I go to the web and try to login but none of the combinations work.

How can I fix this?  I am not returning the old one unitl this gets resolved.  I also tried a console cable and that isnt working because username/passwords dont work.  THIS SHOULD HAVE BEEN TESTED BEFORE SENDING OUT!

[dtsteinb]

See orginal post for the error message.  Network Error: Connection refused.

[pinky_ruckus]

Hello @dtsteinb ,

Thank you for the response.

May I please know if you have followed the Youtube video shared in the previous post to recover the password?

Please let us know if you are getting stuck at any point.

Thank you for your patience and understanding.

Regards,

Pinky Rajendran

RUCKUS Lennar Home Community

[dtsteinb]

What is the command to enable telnet????????????????????

[pinky_ruckus]

Hello @dtsteinb ,

Thank you for your response.

We are currently coordinating with our backend team to resolve the issue.

Please allow us some time, and we will get back to you shortly with a solution.

Thank you for your patience and understanding.

Regards,

Pinky Rajendran

RUCKUS Lennar Home Community

[pinky_ruckus]

Hello @dtsteinb ,

We are glad to know that you have received the replacement Switch.

May I please know if you have tried plugging the Switch and if the Access points are working?

For guidance on setting up your system, please refer to the RUCKUS Lennar Knowledge Base self-help article linked below. The article includes detailed instructions for the setup process.

https://community.ruckuswireless.com/t5/RUCKUS-Lennar-Support-Knowledge/RUCKUS-Lennar-Home-devices-C...

Also, please share the light status of your Switch.

As it is a replacement Switch, the firmware and the settings will be the latest one.

Please let us know if you have any queries in this regard.

Should you require further assistance or have any questions, please do not hesitate to reach out.

Thank you once again for your patience and understanding.

 Best regards,

Pinky Rajendran

RUCKUS Lennar Home Community