No power to AP’s from switch

[BlowBoatTech]

I got the instructions to start a system reboot however there is a flaw in the instructions.  See attached. When I need to locate which COM is connected to the switch, these modern day computers don't show a COM1. It list the switch under  Other devices. I need to know how to put the device into the PuTTY for a PC x64. I can't get past PuTTY.

[BlowBoatTech]

Hello, as of now I was able to get into the switch using my MAC via the Terminal.  Now I'm searching the forum for instructions on how to Perform a Software recovery using a MAC.

[BlowBoatTech]

 This is what my Terminal shows.

Your Moderator sent me instruction for a PC however non of my PC's display a COM channel. So I switched over to my MAC to get into the switch.

[pinky_ruckus]

Hi @BlowBoatTech ,

Greetings!!!

Thank you for the response.

We suggest using a Windows laptop, that would be an easy process for performing software recovery.

If you cannot use a Windows laptop, please try getting console access as described in the below link: We have instructions for MAC as well.

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-console-in-the-ICX-71...

Please refer to the video below for TFTP configuration on MAC.

https://www.youtube.com/watch?v=iviyd91HntU

Please make sure the console into the RUCKUS ICX-7150-C12P Switch first in a separate terminal screen prior to turning on the Mac internal TFTP server.

Perform the setenv commands and other processes after this that are mentioned in the guide. Refer the below screenshot and guide:

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-perform-a-Software-re...

Please let me know if you have any queries in this regard.

Thank you again for your patience and understanding.

Best regards,

Pinky Rajendran

RUCKUS Lennar Home Community

[BlowBoatTech]

Can you rephrase this sentence please.  Seems like there are words missing in translation and it's unclear what you are telling me to do:

"Please make sure the console into the RUCKUS ICX-7150-C12P Switch first in a separate terminal screen prior to turning on the Mac internal TFTP server."

[pinky_ruckus]

Hello @BlowBoatTech,

Thank you for the response.

Please ensure that you have two terminal windows open: one for accessing the console and the other for configuring the TFTP server.

Thank you for your patience and understanding.

Regards,

Pinky Rajendran

RUCKUS Lennar Home Community