CommScope RUCKUS Community Forums

EduardoC · ‎11-25-2022

https://support.ruckuswireless.com/cases/01409741

This is the the same issue as in

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/Ruckus-switch-unreachable-di...

But I do not see a solution for that. I am not a network specialist so some suggestions are too technical for me

Yarenis · ‎11-25-2022

Ok, so if the Online web access is not working, you need to get access via console, using the next connection the USB will be connected on your computer and the type C on your ICX7150 Switch.

Note: the SSH and Telnet access will not work for you, because you are having connectivity issues to reach the IP address 192.168.1.170 and those are for remote access, however console is local, so will no matter if you have or not an IP address.

How to Fix Routing code issues on Lennar Home users via CLI

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-solve-the-routing-cod...

RUCKUS ICX 7150 USB TYPE C CONSOLE (tutorial video for ICX)

https://www.youtube.com/watch?v=YXR4xhkw3q8

(Tutorial for MAC)

https://www.youtube.com/watch?v=1AcJokMm78U

Best regards,

Yarenis Hernández

Technical Support Engineer | L2 TAC Wired

View solution in original post

Tjmiller71877 · ‎01-29-2023

Im having a similar issue. We had to shut power off while having some electrical work done and now the switch shows disconnected. How do I reconnect it?

weiz · ‎01-24-2023

I have the same issue, I have tried connecting the console port to my pc and mac both did not recognize the switch after installing the proper driver. Please advice.

CommScope RUCKUS Community Forums

PST-ICX Switch is Disconnected after power outage