PST-ICX Switch is Disconnected after power outage

[EduardoC]

https://support.ruckuswireless.com/cases/01409741

This is the the same issue as in  

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/Ruckus-switch-unreachable-di...

But I do not see a solution for that. I am not a network specialist so some suggestions are too technical for me

[Yarenis]

Hi @EduardoC 

Follow up the Guide I have provided, you will be able to fix the issue.

Best regards,

Yarenis Hernández

Technical Support Engineer | L2 TAC Wired

[EduardoC]

I cannot connect to that IP neither via WIFI nor with the cable. As it shows in the image "Failed to  ping 192.168.1.70

[Yarenis]

Hi @EduardoC 

Follow up the Guide, while your computer is directly connected to your ICX 7150 Switch with an Ethernet cable, Use one of the yellow ports in the Switch.

How to Fix Routing code issues on Lennar Home users via Web GUI.

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-Fix-Routing-code-issu...

Best regards,

Yarenis Hernández

Technical Support Engineer | L2 TAC Wired

[EduardoC]

I do have my laptop connected to one of those ports. I can connect to https://192.168.1.238/admin/dashboard.jsp fine. But I cannot connect using switch IP 192.168.1.70

[Yarenis · Accepted solution]

Hi @EduardoC 

Ok, so if the Online web access is not working, you need to get access via console, using the next connection the USB will be connected on your computer and the type C on your ICX7150 Switch.

Note: the SSH and Telnet access will not work for you, because you are having connectivity issues to reach the IP address 192.168.1.170 and those are for remote access, however console is local, so will no matter if you have or not an IP address.

 How to Fix Routing code issues on Lennar Home users via CLI

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-solve-the-routing-cod...

RUCKUS ICX 7150 USB TYPE C CONSOLE (tutorial video for ICX)

https://www.youtube.com/watch?v=YXR4xhkw3q8

(Tutorial for MAC)

https://www.youtube.com/watch?v=1AcJokMm78U

Best regards,

Yarenis Hernández

Technical Support Engineer | L2 TAC Wired