CommScope RUCKUS Community Forums

sramakrishna26 · ‎04-17-2023

My Ruckus wireless router seems to have stopped connecting to any website - Reset etc doesn't work. I put the device off for 5 mins, didn't help. I hit the reset button, didn't help. The verizon modem connects to the internet just fine - all the problem is at the Ruckus router.

Imran_ruckus · ‎04-24-2023

Hi @sramakrishna26

Greetings of the day!!!

Thank you for the response and update.

Great!!! Good to know that the issue is now fixed.

We appreciate your time and patience on this case.

Thank you again for contacting RUCKUS Lennar Home Community and feel free to contact us for future queries.

Have a great day ahead!!!

Best regards,

Imran Sanadi

Lennar Home Community.

View solution in original post

sramakrishna26 · ‎04-17-2023

and when I try the -keygen -R option, it says

Cannot stat /home/mobaxterm/.ssh/known_hosts: No such file or directory

Imran_ruckus · ‎04-17-2023

Hi @sramakrishna26

Thank you for the response.

Could you please try to use the Putty application and try to SSH? Please share the screenshot if you are getting any errors.

Thank you again for your patience.

Best regards,

Imran Sanadi

Lennar Home Community.

sramakrishna26 · ‎04-17-2023

Same - connection refused

sramakrishna26 · ‎04-17-2023

It says PuTTY Fatal Error

sramakrishna26 · ‎04-17-2023

Can I just do a hard reset? Why do I have to do these complex things ? I am fine re-creating all the settings for my WiFi network. How come this device misbehaves when one has just a power outage??