Ruckus AP no lights; For the switch, solid green light on PWR and solid amber light on SYST

[juneskigram]

There's no lights on the AP both upstairs and downstairs. On the Ruckus switch, there's solid green light on PWR and solid amber light on SYST. I tried the reset numerous times, but it's constantly flashing all amber lights and nothing is happening. I'm not IT-savvy, so I don't know what the boot monitor is and everything. It won't even let me upload the pictures here.

[Jayavidhya]

Hi @juneskigram 

Greetings of the day,

Basically if the switch has one green and one yellow light, it means that the switch is stuck in boot mode.

1-Please try to disconnect from the Power outlet the ICX- 7150 and reconnect it.

2-Please try to press the reset button using a paper click or a small stick 

1.  Remove power from the switch.
2. Press and hold the Reset button while applying power to the switch.
3. After all the system LEDs flash amber, release the Reset button.

https://docs.commscope.com/bundle/icx7150-installguide/page/GUID-D3B5DB74-53A7-4F8D-82F9-6EB600879EE...

Video link:https://www.youtube.com/watch?v=6jHMTdo_hK4

If this step doesn't work, we need to perform a software recovery.

Here is the quick guide to perform software recovery.

If the resetting process doesn't work, we need to perform a software recovery.

Here is the quick guide to perform software recovery.

How to perform a Software recovery on an ICX7150 switch

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-perform-a-Software-re...

Ruckus ICX Recovery Load boot code from boot monitor

https://www.youtube.com/watch?v=RHriOYYD_iI&t=7s

Note: after fixing the issue of the Switch been stuck in boot mode, please perform an upgrade to the code 08095g UFI and upgrade both partitions with the switching code file named SPS08095gufi.bin, so perform the software recovery using the code 08090k with the upgrade image file named SPS08090k.bin, then when the switch is back to normal upgrade to the file SPS08095gufi.bin for both partitions primary and secondary.

1.Upgrade a Switch ICX-7150-C12P using a USB flash drive

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-Upgrade-a-Switch-ICX-...

2. Upgrade a Switch ICX7150-C12P via TFTP

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-Upgrade-a-Switch-ICX-...

3. Upgrade a switch via Web GUI (ICX7150 Switch)

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-perform-an-Upgrade-vi... 

Best regards,

Jayavidhya

Lennar Home Community

[juneskigram]

I did the reset several times and gave up. 30 minutes later, I noticed the status lights were both green. I saw the red light on the ap and decided to restart it again. 

The ap started working again, but I wasn't receiving internet connection. I read a post somewhere and decided to insert the modem cable into Port 3 and it works again.

[Jayavidhya]

Hi @juneskigram 

Thanks for the response.

Please let us know whether the internet connection is working or not. 

Also please confirm the LED status of the switch and the access points after resetting process.

Best regards,

Jayavidhya

Lennar Home Community