09-01-2023 07:14 AM - edited 09-01-2023 07:23 AM
Help! My Lennar-installed Ruckus system is very slow compared (150-200 mbps) to the internet to the AT&T gateway (~1000 mbps). I am trying to follow the instructions in the following posts:
In my terminal I cannot get the functions to work that the instructions call for. Every time I try to use "show version" or "show flash" or “boot system flash primary yes” or "copy flash flash primary" or "copy flash flash secondary" the terminal says "The command is either unrecognized or incomplete. To view a list of commands that you can run from this context, type '?' or 'help'."
I am using a Mac for troubleshooting - PC not an option.
Please help asap!
09-01-2023 11:24 AM
I am able to access the switch IP. I have tried these instructions with no luck on the speed.
My router from ATT is showing near 1000 mbps, but still the slow speed once I switch to the Ruckus system. I confirm that everything is in the proper sequence and I am booting from SPS. It seems that the switch has another issue that is significantly slowing down the wifi.
Running Image Version:Flash Primary Image Version:Flash Secondary Image Version:
SW: Version 08.0.90dT211 Compiled on Sep 22 2019 at 23:54:26 labeled as SPS08090d |
08.0.90T211, size=28660224 |
08.0.90T213, size=32539748 |
09-01-2023 11:56 AM
Hi @ahalper0227
Thanks for your response.
For further troubleshooting steps please share the output of the following commands.
Show inline power
Show interface brief
Please let us know if you have any queries in this regard.
Best regards,
Jayavidhya
Lennar Home Community
09-01-2023 12:09 PM
Update: I was able to test a ethernet direct cable from switch to computer and that resulted in high speed matching that of directly from the router. This said it appears to be something from the switch to the access points (there are 2). I have tested each access point individually (unplugging one at a time) and they result in the same slow speed. What can I try next?
09-01-2023 12:42 PM
Hi @ahalper0227
Thanks for the detailed information.
To solve this issue please check whether the cable is in good condition or not. Also please share the output of the below commands.
Show inline power
Show interface brief
Please let us know if you have any queries in this regard.
Best regards,
Jayavidhya
Lennar Home Community
09-01-2023 01:09 PM
All the cables look fine, no damage noted.
Inline Power:
Configure Inline PowerInline Power:Allocate Power By:Priority:
Disable X | Enable |
Class: 0-UnknownClass 1-Class1 2-Class2 3-Class3 4-Class4 | Power Limit: 1000 |
3-Lowest 2-Middle 1-Highest |
Select PoE PortsSelect a rangeSelect one port (none selected)
From: 1/1/1 1/1/2 1/1/3 1/1/4 1/1/5 1/1/6 1/1/7 1/1/8 1/1/9 1/1/10 1/1/11 1/1/12 To: 1/1/1 1/1/2 1/1/3 1/1/4 1/1/5 1/1/6 1/1/7 1/1/8 1/1/9 1/1/10 1/1/11 1/1/12 |
1/1/1 1/1/2 1/1/3 1/1/4 1/1/5 1/1/6 1/1/7 1/1/8 1/1/9 1/1/10 1/1/11 1/1/12 |
Power Supply total capacity is 124000 of which 93200 is currently available. Power has been successfully allocated 21 times.
Inline Power Port StatisticsPortStatePower (mWatts)PDPriorityFault
ErrorAdminOperConsumedAllocatedTypeClassPortStatePower (mWatts)PDPriorityFault
ErrorAdminOperConsumedAllocatedTypeClass
1/1/1 | On | Non-PD | 0 | 0 | n/a | n/a | Lowest | n/a |
1/1/2 | On | Off | 0 | 0 | n/a | n/a | Lowest | n/a |
1/1/3 | On | Off | 0 | 0 | n/a | n/a | Lowest | n/a |
1/1/4 | On | On | 3300 | 15400 | 802.3af | Class 3 | Lowest | n/a |
1/1/5 | On | On | 3400 | 15400 | 802.3af | Class 3 | Lowest | n/a |
1/1/6 | On | Off | 0 | 0 | n/a | n/a | Lowest | n/a |
1/1/7 | On | Off | 0 | 0 | n/a | n/a | Lowest | n/a |
1/1/8 | On | Off | 0 | 0 | n/a | n/a | Lowest | n/a |
1/1/9 | On | Off | 0 | 0 | n/a | n/a | Lowest | n/a |
1/1/10 | On | Off | 0 | 0 | n/a | n/a | Lowest | n/a |
1/1/11 | On | Off | 0 | 0 | n/a | n/a | Lowest | n/a |
1/1/12 | On | Off | 0 | 0 | n/a | n/a | Lowest | n/a |
General PoE DataFirmware Version
02.1.1 |
Cumulative Port State DataStack Unit:Slot#PortsAdmin-OnAdmin-OffOper-OnOper-OffOff-DeniedOff-No-PDOff-Fault
SU1:S1 | 12 | 0 | 2 | 10 | 0 | 9 | 0 |
Cumulative Port Power DataStack Unit:Slot#PortsPower Consumption
in WattsPower Allocation
in WattsPri: 1Pri: 2Pri: 3
SU1:S1 | 0 | 0 | 12 | 7.400 | 30.800 |
Interface Brief:
I cannot find this in the web GUI (the only way I've been able to get to the switch). Which menu item do you need from the GUI?