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Lennar Home ICX 7150 slow internet until reboot

Mymnte
New Contributor II

I have a Lennar home with 3xR510 WAPs all connected to a ICX7150 switch running over Cat6e. We have Xfinity 1gb service. When i perform a Analiti speed test connected directly to the xfinity router with a device i get ~500mpbs. Once I connect a device through the existing Ruckus network the speed drops to ~40-70mbps. If I reboot the switch the speed goes up to ~500 which is expected. Not sure what I can do to resolve this and I have to reboot roughly once a week, any help would be appreciated, thanks

2 ACCEPTED SOLUTIONS

Hi @Mymnte 

Thanks for the update ! 

Please run the following commands to check the cables status 

clear cable-diagnostics tdr 1/1/2
phy cable-diagnostics tdr 1/1/2

Note : Wait about 3 minutes to run the following command

show cable-diagnostics tdr 1/1/2


clear cable-diagnostics tdr 1/1/3
phy cable-diagnostics tdr 1/1/3

Note : Wait about 3 minutes to run the following command

show cable-diagnostics tdr 1/1/3


clear cable-diagnostics tdr 1/1/4
phy cable-diagnostics tdr 1/1/4

Note : Wait about 3 minutes to run the following command

show cable-diagnostics tdr 1/1/4

 

Best Regards 

Fernando Vasquez 

View solution in original post

Hi @Mymnte 

That cable needs to be replaced with a good one! This can affect performance causing the speed to be very slow through that access point.

It may be that one end of the cable is damaged or the cable is bent.

Vsquez_Fer_0-1673622373233.jpeg

Best Regards 

Fernando Vasquez 

View solution in original post

24 REPLIES 24

Mymnte
New Contributor II

This is unfortunate seeing it was ran while house was under construction, there is no way for me to replace easily. Thank you for all of your support!

@Mymnte 

Don't worry, please let us any questions if you have in the future!

Best Regards 

Fernando Vasquez 

Mymnte
New Contributor II

Actually if i can ask one more question without starting a new thread. I have an admin and a webuser account, i can login using SSH with both, i get an error when trying to login to web GUI. It used to work and now when i enter username and password it just goes blank and asks again, any thoughts or would you like me to create a new thread?

Mymnte
New Contributor II

I figured it out, thank you again for everything!

Hi @Mymnte  ! 

Great to hear that now it is working ! 

Feel free to reach us at any time ! 

Best Regards 

Fernando Vasquez