Hi @farmer120
If the web option is not working we need to SSH or Access via console using the USB type C to USB cable :
If there was a blackout or power outage and the switch reboot because of that, most possible your switch starts running the wrong code which we call ‘routing code’ this is a know issue.
An identifier of this problem is that it comes out as Switch-Router in the unleashed dashboard.
There we are going to see 2 important things the
MAC address: Physical address of the device this never changes
An IP address is a unique address (logical) that identifies a device on the internet or a local network like your home (this can change and may not be the same as the one shown on the dashboard)
1- To fix this issue, we must identify the ‘currently’ IP address assigned by your local router to the switch
-We can try the IP address that shows in the dashboard copy and paste it in the URL if that redirects you to the login page for the ICX-7150-C12P that is the correct one if not.
I will leave you a guide how to perform an IP scanner on your local network to identify the switch IP address very easily.
How to find my Ruckus “Devices IP address” using free applications
2-Once we identified the IP address of the switch proceed to access remote to the device 'command Line'
How to remotely access to 'ICX 7150-12P' or 'access points' "Network devices"
Possible passwords and username for SSH access username : admin password : Lennar / username : admin password : Ruckus! / username : admin password : Ruckus1/ username : super password : sp-admin
If you can access to the Command line should look like this:
ICX7150-C12 Router>
3-Here is a quick guide to understand how to fix the 'routing code issue' but basically you need only need to run the following commands once you are on the command line 'CLI'
Note: Hit Enter to accept each command
enable
copy flash flash secondary
boot system flash secondary yes
example:
ICX7150-24P Router>enable (hit enter to accept the command)
ICX7150-24P Router#copy flash flash secondary (hit enter to accept the command and wait: until the flash finished )
ICX7150-24P Router#boot system flash secondary yes ( hit enter to accept the command : the switch will reboot )
How to Fix Routing code issues on Lennar Home users via CLI
Or WEB access option
4-If the access via IP address is not possible here is a guide how to access to the Switch via console (cable access between your PC to the ICX 7150-C12P) in this case we need a USB type C to USB standard or Console cable Rj45 to USB.
How to console in the ICX-7150-C12P
Once you are log in the ICX-7150-C12P please follow up the same steps that are on point '3'
Best Regards
Fernando Vasquez
Hi Fernando,
Thanks for the help above. I still can't get anything to work.
First off, I am operating off the AT&T wifi cause there is no functionality on the Ruckus Wifi. Not sure if I need to be on the Ruckus wireless network to fix this switcher issue.
I agree with you that I believe this to be a "router" issue as the dashboard image matches your screenshot above.
We have abandoned the Web option. And proceeded to follow your steps -
First is it alright to use the USB to RJ45 cable as well? Just wanted to confirm cause that is what I am using. This is response to the direction of "we need to SSH or Access via console using the USB type C to USB cable."
If the RJ45 cable is ok to use, here is what I did tonight to try to fix the issue.
My issue starts with getting access to the switcher via the command line. I used the link you posted and went through the directions. I don't have any Windows computers so I jumped to the Mac section involving Terminals.
First I did follow this direction (the Telenet direction) - For Telnet access: nc ‘IP of the device’ 23
Couldn't get a connection.
I tried the 2nd option using the SSH Access -
No connection established. See the following screenshot with my Terminal code.
Then I tried the final step - "if access to ssh does not work tried the following ssh-keygen -R 'ip address of the device' this generates a public key pair for use when authenticating with a remote server."
No connection established. See my screenshot for the Terminal code.
Am I entering the wrong things into the Terminal? Why can't my laptop establish a connection with the Switcher via hardline? I can connect via the Web option.
Please read through my comment and respond to my direct questions. The last few times I keep getting copied and pasted the same routine answers and they are NOT working for me. Thank you for your help.
Hi Yarenis,
I have done this twice. Nothing is fixed. I was able to access Web GUI and did all of the steps. At step 4, the directions say to "force the switch to boot from the primary partition."
When I clicked on boot sequence menu, the sequence was already coming from primary flash (not the secondary flash from the attached photos in the directions). I did the steps twice. Even deleting the boot sequence, and following the steps again.
After the Switch and APs restarted, I am still getting this on my main dashboard.
When I went back into the Web GUI, the boot sequence menu still had the switcher loading from primary flash
