ICX 7150

[rbushore]

My ICX 7150 has stopped working. There was no WiFi signal in my house so I checked the ICX and it was dead. I recycled power to it and the status lights cam on momentarily but then extinguished and nothing happened. Would not reboot. Can it be fixed?

Roger. 

[Jayavidhya]

Hi @rbushore 

For detailed understanding of the issue could you please share the image of the switch and the access points showing the LED status and the cable connections.

Please let us know if you have any queries in this regard.

Best regards,

Jayavidhya

Lennar Home Community

[rbushore]

Non-working R510 flashing amber light

[rbushore]

Power light flashes. Others are solid

[rbushore]

Hello?

[Jayavidhya]

Hi @rbushore 

Sorry for the delayed response,

Please try to do physical factory reset of the access points with amber light blinking on it as mentioned below.

As you have two Access Points (APs) in your house, please make sure you only keep the affected AP ON and reset the same. Please go to the Ruckus Switch (located in the panel) and disconnect from its ports the Ethernet cables of the Working Access Point, except the one that you are going to work with (non-working).

Please read the following guide carefully: 

Physical Factory Reset of RUCKUS Access Point:

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/Physical-Factory-Reset-an-Ac...

Ruckus Unleashed Set-up using your Mobile:

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/Ruckus-Unleashed-Set-up-usin...

Ruckus Unleashed Set-up using Web:

https://www.youtube.com/watch?v=j8I5aVwMNMg

Please let us know if you have any queries in this regard.

Best regards,

Jayavidhya

Lennar Home Community