Factory Reset AP - Version Not Supported on Setup

[willrob]

Hello, 

I recently purchased a Lennar home and the previous owner had their Ruckus ICX-7150-C12P setup with two APs in the house. 
They did not leave the passwords, so I factory reset the master AP and was able to get the new Configure.Me-xxxx to show up. 
However, when I try and use the Unleashed application to set up it says “AP Version Not Supported. Please upgrade your AP” 

What does this mean and how can I go about fixing it? 

Many thanks, 

[pinky_ruckus · Accepted solution]

Hello @willrob ,

Greetings!

This is a follow-up in reference to the case you have opened in the Ruckus Lennar Support Community.

I would like to know if you require further assistance since our last correspondence. Should you have any questions or if the status of your case has changed, please let me know by responding to this post.

Please feel free to contact if you have any further concerns regarding the same.

Best regards,

Pinky Rajendran

RUCKUS Lennar Home Community.