08-29-2023 09:02 AM
I have been using RUCKUS for more than three years and never had a any issues. Past from few days I challenges to access Internet through RUCKUS
appreciate if you could help me to resolve this.
Jyothi
Solved! Go to Solution.
09-05-2023 12:18 PM
Hi @Jyothik16
Thank you for the response and the detailed information you shared.
This issue is because your switch is running on the Routing code (SPR). The Switch should run on the Switching code (SPS) to avoid these issues for Lennar home users. Due to a power outage/power spike, the Switch boots up on the other partition which may be running on a ‘Routing Code’ results in causing this issue.
As I can see from the output you shared, your Switch is booted up on the secondary partition which is running on Routing code (SPR) as highlighted in the below screenshot.
Please Enter the below commands in CLI to fix this issue:
Note: Hit Enter to accept each command
enable
copy flash flash secondary
boot system flash secondary yes
Example:
VIDEO LINK AS REFERENCE: https://www.youtube.com/watch?v=Eem1IBgYaWc
ICX7150-24P Router>enable (hit enter to accept the command)
ICX7150-24P Router#copy flash flash secondary (hit enter to accept the command and wait: until the flash finished)
ICX7150-24P Router#boot system flash secondary yes (hit enter to accept the command: the switch will reboot)
We suggest upgrading your switch to the latest stable version to avoid this issue in the future. Your Switch is on an older version that is 08080d. Please let us know once you complete the above process to assist you with the Upgrade of the Switch.
Please let me know if you have any queries in this regard.
NOTE: Please feel free to mark the post as ACCEPTED SOLUTIONS.
Thank you again for your patience and understanding.
Best regards,
Imran Sanadi
RUCKUS Lennar Home Community.
09-06-2023 08:57 AM
Seems like it’s stable. In the morning when I looked at RUCKUS upstairs it showed all red lights but now it doesn’t.
Thank you for all you timely response and guidance to resolve the issue.
Jyothi
09-05-2023 01:07 PM
Thank you for all your support guiding me through this issue.
Let me know how to update the switch
09-05-2023 01:28 PM
Hi @Jyothik16
Thank you for the response and the confirmation.
Please follow the below steps explaining the Upgrade process.
The recommended stable version is 8095g (08.0.95g)
The Upgrade path would be: 08080d (your current version)>>08080f>>08095g
(PLEASE NOTE: Use 08095g patch in place of 08095h as explained in the guide and ignore 08095h)
Your Upgrade folder should contain these 3 files shown in the below screenshot: (Refer the guide link for more information)
Below are the options or methods to perform the Upgrade on the switch: You could choose any one of these.
1st Option:
1. In this option, we will use a pen drive or USB flash drive in which we move the files to the pen drive and connect it to the Switch then through CLI we execute the commands to upgrade the Switch using the following guide as a reference:
How to Upgrade a Switch ICX-7150-C12P using a USB flash drive
2nd Option:
2. The following guide is an example of an upgrade via TFTP server, by using an application (FREE) to send files or upload remote files to a device, in our case, we will use it to update a new version to the Switch, basically it will send the image version remotely from the computer to the switch.
How to upgrade a Switch ICX7150-C12P via TFTP
3rd Option:
3. In this option we Upgrade the Switch from the Web Interface (GUI) of switch.
Try to access your switch from a web browser by pasting the below URL in http or https form whichever that works.
https://0.0.0.0 or http://0.0.0.0 (IP address of Switch. 0.0.0.0 is just as an example)
As you can access CLI, I would suggest you follow the 2nd option.
Please let me know if you have any queries in this regard.
Thank you again for your patience and understanding.
Best regards,
Imran Sanadi
RUCKUS Lennar Home Community.
09-05-2023 01:36 PM
Hi @Jyothik16
Please follow the Upgrade process shared in my previous post and let me know if you get stuck at any point or if you have any queries in this regard.
Thank you again for your patience and understanding.
Best regards,
Imran Sanadi
RUCKUS Lennar Home Community.
09-05-2023 06:10 PM
I followed the steps as per this link.
finished until this step. And to follow for further steps I am getting below error
now internet is also not working
09-05-2023 07:29 PM
I could finish all the steps.
how do I check ? now everything is upto date