Can't console into icx7150-c12p via usb type c

[Miketallica]

Hopefully someone has found a fix for my issue and I just haven't found it on the forums,

Home was built by lennar in 2018 has n R510 AP and icx 7150 c12p switch, been working fine since until two days ago power surge hit the neighborhood and when i was waiting on everything to boot back up the syst light is stuck on amber and when i try to console in via usb type c i cant detect the switch. Not even the little "bing" when plugging in a usb cable to the pc.I installed the CP210x drivers but still nothing is recognized on the pc. Also tried the reset process on the switch and nothing has changed. Read and re-read the detailed forum post on how to console in. Was able to ssh into it using putty once before to update image so it is visible in the unleashed app once before.

If it matter pc is Win 11 build 22621

[Miketallica]

Well I was able to console in and I changed all my settings per the instructions but I am stuck with a 'host not alive' issue. Attached are the images of how I have the switch physically connected to the pc and the a screen shot of the settings. Not sure where to go from here.

[Imran_ruckus · Accepted solution]

Hi @Miketallica 

Greetings!!!

Thank you for contacting Lennar Home Community.

Hope you are doing well!!!

Thank you for the detailed information you shared,

As you are getting a "host 192.168.0.2 is not alive" error.

Are you turning off the Windows firewall? If not, please turn off the Windows firewall and retry the software recovery process once again.

Please refer to the below link on how to turn off the Windows firewall:

https://support.microsoft.com/en-us/windows/turn-microsoft-defender-firewall-on-or-off-ec0844f7-aebd...

When you turn off the firewall, please close the putty and restart it once again, restart the software recovery process from setenv IP configuration.

Please let me know if you are stuck at any point in the software recovery process.

Thank you again for your patience and understanding.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.

[Miketallica]

I was able to perform a software recovery thanks to your help and patients with me. However after re-installing the switch in the smart cabinet and booting the network back up the network is very spotty like, the wifi and ethernet connections have spotty reception as in the internet connection keeps cutting out, or does that have anything to do with the fact and when i run 'ipconfig' in cmd window it shows i have 2 gateways currently? Or is that just part of the initial booting process? Also I am unable to find the ip address of the switch on my network to configure it in unleashed web browser.

I set the image to 8.0.95k so to my understanding it should be recognized in the unleashed software. But even on a network scan i can't find the switch's ip to try to manually connect to it

Now also to add when I installed the image there was no boot file to install included in the files i was able to download