CommScope RUCKUS Community Forums

john · ‎12-17-2022

All leds flash and then go out with a power cycle.

Tried resetting and same result.

Yarenis · ‎12-19-2022

Thank you for the details provided, based on your picture description since the unit is not response even directly connected to the power outlet, this unit should be RMA (return merchandise authorization ), which means to replace it.

Contact us via chat, comment that you already have a post that we have approved the RMA for you, copy the link from this post and paste it into the chat to initiate the unit replacement.

Link:

https://support.ruckuswireless.com/contact-us

Note: Please feel free to mark the post as ACCEPTED SOLUTIONS

Best regards,

Yarenis Hernández.

Technical Support Engineer | L2 TAC Wired

View solution in original post

kamlesh_murthyr · ‎12-19-2022

Try swapping the power cable of the switch. Even after that if its not powering On means have to process RMA only.

john · ‎12-19-2022

I have the switch out and on my desk, plugged in with a different cord.

How do I get RMA

john · ‎12-19-2022

no leds no plugged in

john · ‎12-19-2022

switch is dead. no led,s on. tried new power cord.

CommScope RUCKUS Community Forums

icx 7150 -c12p will not power on