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Unable to access Ruckus icx 7150-c12p

kctraceys
New Contributor

I am able to get to the login but all the username/passwords listed in this community do not work.  how can I either reset and start over or do anything with it?

3 REPLIES 3

kamlesh_murthyr
New Contributor II

If you have the backup config of switch. Try factory reset the switch then try with factory default username : super and password : sp-admin.

Also you can try password recovery before proceeding with factory reset the switch by referring below link

https://docs.ruckuswireless.com/fastiron/08.0.60/fastiron-08060-securityguide/GUID-986D5DF0-BF7E-432...

yeah, I'm probably just not going to use this and if decide to put WAP in my house I'll just go new.  This is too difficult.  I am not the original owner so I don't have any of this stuff.  and even the serial connection...is it truly serial where i need a serial cable?  Because I certainly don't have that.  And ruckus doesn't want to support it. soooo....meh...may just get wifi extenders through xfinity

Hey @kctraceys 

You can just use a regular USB type C cable just like most android phones. There is nothing special about the required cable. Drivers are here if needed:

https://support.ruckuswireless.com/software/1414-brocade-ruckus-7150-usb-serial-driver-windows

 

Ben Beck, RCNA, Principal Technical Support Engineer
support.ruckuswireless.com/contact-us