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since ‎10-20-2019

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I have the new app and when I go to manage network and use my old user name and password it is still doing the same thing  and says I am not connected when I am.  Do I have to reset this whole thing up again and if so what is the process?
Is the new app out yet?  I cannot upgrade my lennar smart home ruckus 510.  The app said to upgrade but nothing happened and it still will not connet on my iphone or ipad using ios16.6.  Please advise how to install app and how to upgrade. Thanks
I am unable to update ruckus r510 series.   It says I am not connected to unleashed network but I am.  I am on iphone 16.5.1 version.  I have always been able to update prior only recently is this a problem.  I believe I am running 200.13 version in ...