Ruckus app and connecting issue

[cheryl_consigli]

I have the new app and when I go to manage network and use my old user name and password it is still doing the same thing  and says I am not connected when I am.  Do I have to reset this whole thing up again and if so what is the process?

[Jayavidhya]

Hi @cheryl_consigli 

Greetings of the day,

Please try the most common username and passwords ( This is key sensitive so please include capital letters ) and check whether it is working or not.

Username:admin password: Ruckus! 

Username:admin password: Ruckus1

Username:admin password: Lennar

Username:super password: sp-admin

Admin usernames and passwords for the Ruckus Wi-Fi Access Points/Switch for Lennar home users

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/Admin-usernames-and-password...

Please let us know if you have any queries in this regard.

Best regards,

Jayavidhya

Lennar Home Community