I see answers in the forum that contradict each other. Some people say a factory reset does NOT nuke your licenses on the ZD1200, some say it does.If it does, and I'm not able to dig up the original file for the key, what is the process to retrieve i...
Is there a way to downgrade individual APs? I tried uploading an older firmware in the "AP Patches" section and that did not do anything but tell me the 10.2 image was "invalid".We're trying to sort out some compatibility issues and really need to pu...
I was looking at the Release Notes for the latest version of AP/ZD firmware and was shocked to find that there's no official support ("interoperability") for current versions of anything other than Windows (and since you don't specify windows patch l...
I feel like this should be easier, and something in the WLAN config, but I'm not seeing it.On one SSID I need to completely disable the 2.4GHz band. I already have a WLAN group called "no 2.4" that I use to reduce the number of APs running 2.4GHz to ...
It's not clear from searching here what the current method is to enable band-steering, or if that feature still exists.I've seen two options, one here that suggests some CLI commands (last post in thread):https://forums.ruckuswireless.com/ruckuswirel...
Really kind of bummed Ruckus a) didn't do the legwork to confirm this in the lab b) was not able to confirm to you (and others) that there is actually a confirmed, tested fix.
Someone else mentioned ChannelFly and background scanning - we had both d...
For less than the cost of a support contract, we dumped in a few UBNT APs and resolved the problem.I spent a TON of time (free labor for Ruckus!) digging through the client side logs. If your users are flexible, I suggest doing two things to improve ...
We are really loathe to shell out the kind of money they want for support when in the end we can just get pointed back to "we only validate up to 10.13".One thing we're looking at is that we have other sites where the same devices have no issues. The...
I think I actually found something over at support.ruckuswireless.com - I have a matching S/N, can you tell me if this means "6 APs total" for this ZD or "5 AP base license PLUS 6 addtional APs"?
